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IT Delivery Maturity
Guide 2026

Our comprehensive guide shows you how to measure, evaluate and systematically improve the maturity of your IT delivery organization. Based on experience from 200+ assessments.

28
pages
15
KPIs
6
industries
90
day roadmap
COBIT, ITIL, SAFe and McKinsey frameworks explained practically
5-level maturity model with concrete criteria per level
The 15 most important KPIs for IT Delivery Management
90-day roadmap from assessment to optimization
Industry benchmarks and comparison values from 12 sectors

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What's Inside

28 pages of practical knowledge from 15+ years of IT delivery consulting.

01

Why IT Delivery Maturity Matters

p. 4-5
02

The 5-Level Maturity Model

p. 6-10
03

10 Assessment Dimensions

p. 11-15
04

15 Key Performance Indicators

p. 16-19
05

Industry Benchmarks

p. 20-22
06

90-Day Transformation Roadmap

p. 23-26

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